Frequently Asked Questions about Business MaxSM
What is Business MaxSM?
What will I receive if I join Business MaxSM?
How do I save with Gift Certificate(s)/ GiftCard(s)?
Do Gift Certificate(s)/ GiftCard(s) have expiration dates?
How do I access these benefits?
Is there a trial membership period? How does it work?
Can I return an item after I've paid for it?/ What is your Refund Policy?
Can I cancel my program if I decide it’s not for me?
Can I cancel parts of Business MaxSM?
Can my whole family use this?
How can I contact you?
How do I change my address on file?
What do I do if I forgot my membership ID#?
How can I request additional membership materials/information?
What is your Privacy Policy?
Is Business MaxSMWeb site secure?
How do I opt out of receiving future marketing e-mails?
What is your shipping and delivery policy?
What is Business MaxSM?
Designed especially for business owners, Business MaxSM
is the one source that entrepreneurs can turn to for help in virtually any area of their business.
Members have access to incredible savings that will help give their business an edge while saving money.
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What will I receive if I join Business MaxSM?
You will receive, either in print or electronically via this site, the comprehensive membership
materials, which include an overview of the program covering the terms and conditions and full description of the benefits and services available to our members.
You'll also receive your personal membership identification number that allows you to take advantage of all the money-saving benefits available the program
offers.
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How do I save with Gift Certificate(s)/ GiftCard(s)?
As a member of Business MaxSM you may save with certificates/gift cards.
Certificates/gift cards can be purchased either online or by calling Member Savings.
For every $25 gift
card you purchase you will get $5 back at the end of the month. The credit back will go to the credit card you
used to purchase the gift cards. Because this is an exclusive Business MaxSM
offer, the gift certificates/gift cards must be purchased through Business MaxSM.
Credits are not available for gift certificates/gift cards purchased at retail locations. You can purchase a total of 10
gift cards per retailer per member family each membership year. You must be an active member of Business MaxSM
at the time your credit is processed.
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Do Gift Certificate(s)/ GiftCard(s) have expiration dates?
Expiration dates on Certificate(s)/ GiftCard(s) vary; however Certificate(s)/ GiftCard(s) are typically good for several
months (expiration dates are printed on Certificate(s)/ GiftCard(s)).
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How do I access these benefits?
To access your benefits in Business MaxSM, you can order online.
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Is there a trial membership period? How does it work?
Upon enrolling, you will have a trial membership period during which you can use the program benefits as much as you'd like.
If you find the service is not for you, call us before the end of the trial period, toll-free at 1-888-840-6296 ,
and you won't be charged the yearly or monthly membership fee.* If you wish to continue with your membership after the
trial period you agreed upon, the low yearly or monthly membership fee is automatically charged to the billing source authorized by you.
*Online enrollees will be charged a $1.00 trial-period fee, in accordance with the agreed-upon enrollment terms.
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Can I return an item after I've paid for it?/ What is your Refund Policy?
Gift cards/certificates are non-refundable. They cannot be exchanged or returned for a cash,
credit or check refund and also may not be redeemed for cash. Business MaxSM
is not responsible for lost and stolen gift cards/certificates after being received by you.
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Can I cancel my program if I decide it’s not for me?
Absolutely. You have the right to cancel your membership at any time. There is never an obligation to remain a member.
Just visit our Contact Us
page to send an e-mail or call Member Savings toll-free at 1-888-840-6296 .
If you cancel during your trial period, you won't be charged the membership fee.
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Can I cancel parts of Business MaxSM?
No, Business MaxSM
is a complete package of benefits designed to work together to assist our members.
Unfortunately we cannot separate out specific benefits from the total package.
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Can my whole family use this?
Yes! The members of your immediate family including your spouse, and dependent children who are
living in your household at your current address may take advantage of your
membership in Business MaxSM.
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How can I contact you?
Visit our Contact Us page to send an e-mail or call Member Savings toll-free at 1-888-840-6296 .
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How do I change my address on file?
Simply visit our Contact Us
page to send an e-mail or call Member Savings toll-free at 1-888-840-6296 .
If sending an e-mail, be sure to include your name, membership ID #, old address and new address for the address change.
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What do I do if I forgot my membership ID#?
Either visit the Contact Us
page and send us an e-mail or call Member Savings toll-free at 1-888-840-6296 . If sending an e-mail, be sure to include your name and address.
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How can I request additional membership materials/information?
Either visit the Contact Us
page to send us an e-mail or call Member Savings toll-free at 1-888-840-6296 .
If sending an e-mail, be sure to include your name, address and membership ID #.
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What is your Privacy Policy?
Click hereClick here to read our privacy policy.
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Is Business MaxSMWeb site secure?
Yes. We use Secure Socket Layer (SSL) to protect your credit card information from unauthorized
access. When you place an order online and provide required credit card information, the SSL scrambles or encrypts your
information before it is sent to us over the Internet. This protects your credit card information from being read while
it is transferred through cyberspace. When we receive your order, the information is kept encrypted until we are ready to process
your request. In addition, we meet all of the stringent requirements of the Verisign™ security seal for all online transactions.
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How do I opt out of receiving future marketing e-mails?
Sign on using your membership ID #, visit our Contact Us
page, select "Unsubscribe to future marketing" from the drop-down menu, and email us your request.
Please be sure to include your name and membership ID number as well as the email address you would like us
to remove from our distribution list.
Please note, to insure you remain as informed as possible on the
status of your membership, after opting out you may periodically receive emailed communications regarding benefit order confirmations,
program updates and upcoming billing information.
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What is your shipping and delivery policy?
Orders for gift cards/certificates are shipped using Standard
service, at no additional charge and will arrive between 7 and 10 business days after your order is processed.
All benefit items other than gift cards/certificates will be shipped separately using standard service and will arrive
between 7 and 10 business days after your order is processed regardless of shipping method chosen.
Orders are processed (i.e. packaged and shipped from our facility) within 24 hours of being placed.
Orders of $2,000 or more require a signature upon delivery.Items ordered directly
from third party retailer partners are subject to that retailer's
shipping and handling fees and delivery policy.
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